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Cisco Bug: CSCvv74956 - WxCC 1.0 - Delay/stuck window when creating/updating the Enhance field

Last Modified

Oct 04, 2020

Products (1)

  • Cisco Webex Contact Center

Known Affected Releases

unspecified

Description (partial)

Symptom:
Customer reported that there is a Delay/stuck window when creating/updating the Enhance field in Analyzer reports.

There is 10k records displayed for DNIS field for the customer. We can see the 10K records in network tab immediately. However when you use them Provide values field, it takes huge time to load the drop down list. This process stuck/freeze the window quite long time. Either need to wait for long time or need refresh the page.

Conditions:
If the values are less then the drop down is quicker. Greater the count of data, we increase in delay.
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