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Cisco Bug: CSCvv74716 - [2.1.2.0] Upgrade Stuck at 0% - Failed with timeout waiting to pull system update hook bundle

Last Modified

Oct 13, 2020

Products (1)

  • Cisco DNA Center

Known Affected Releases

Cyclops DNAC-Cyclops DNAC-Wolverine Wolverine

Description (partial)

Symptom:
During a Cisco DNA Center System Package upgrade, the maintenance window screen may become stuck at 0% for multiple hours.  Eventually the upgrade will fail and report the error, "System update failed during DOWNLOADED_CATALOG.  Downloading systemUpdatePackage catalogserver:1.5.208 failed".

Conditions:
This was observed while Cisco DNA Center was upgraded to Cisco DNA Center version 2.1.2.x. System Update was selected to start the upgrade.
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Bug Details Include

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  • Status
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