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Cisco Bug: CSCvv74069 - Survey list becomes empty when we try to perform Sort

Last Modified

Sep 30, 2020

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases

12.6(1)

Description (partial)

Symptom:
Survey list becomes empty when we try to perform Sort

Conditions:
Steps to reproduce: 
1) Configure WXM related settings in Cloud Connect and add Cloud Connect to inventory
2) in cceadmin go to CallSettings -> RouteSettings -> Call Type
3) Try to create new call Type ->Select Department other than Global-> Enable Experience Management Checkbox -> Go to Experience Management tab
4) Click on Inline Survey or Deferred Survey -> Click on search --- Here we should see list of items in search pop-up window
5) in the Search pop window, click on sort icon
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  • Full Description (including symptoms, conditions and workarounds)
  • Status
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