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Cisco Bug: CSCvv73512 - vManage: template push to a cEdge may fail, error "there are outstanding changes to the database"

Last Modified

Oct 02, 2020

Products (1)

  • Cisco SD-WAN

Known Affected Releases

16.10.4 18.4.4

Description (partial)

Symptom:
A cEdge device template push to a newly on-boarded device may fail with the following error messages:

[15-Sep-2020 14:04:12 UTC] Configuring device with feature template: ISR4451-X
[15-Sep-2020 14:04:12 UTC] Generating configuration from template
[15-Sep-2020 14:04:16 UTC] Checking and creating device in vManage
[15-Sep-2020 14:04:17 UTC] Device is online
[15-Sep-2020 14:04:17 UTC] Updating device configuration in vManage
[15-Sep-2020 14:04:21 UTC] Pushing configuration to device

<PRE><CODE>
[15-Sep-2020 14:04:25 UTC] Failed to process device request. Error response : rpc-reply error: <rpc-reply xmlns="urn:ietf:params:xml:ns:netconf:base:1.0" xmlns:nc="urn:ietf:params:xml:ns:netconf:base:1.0" message-id="5">
  <rpc-error>
    <error-type>protocol</error-type>
    <error-tag>operation-failed</error-tag>
    <error-severity>error</error-severity>
    <error-app-tag>pending-changes</error-app-tag>
    <error-message unknown:lang="en">there are outstanding changes to the database</error-message>
  </rpc-error>
</rpc-reply>
</CODE></PRE>

-On the devices window, the cEdge may show the following error: "Out of Sync - Failed to attach template"

Conditions:
-Onboarding a new device.
-Running vManage on 18.4.4
-Running cEdge on 16.10.4
-Pushing a new device template while the cEdge is still in CLI mode.
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