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Cisco Bug: CSCvv72444 - Application upgrade failure ( - dxhub-api-proxy took more than the expected

Last Modified

Oct 22, 2020

Products (1)

  • Cisco DNA Center

Known Affected Releases


Description (partial)

An application upgrade to Cisco DNA Center fails with the error, "UPGRADE_ERROR - Exception in package: cloud-connectivity-data-hub, kind: ServiceBundle, name: dxhub-api-proxy - 'dxhub-api-proxy' took more than the expected '170' seconds to start. Please review the service logs for errors" in the output of the command "maglev package status."  After this, the dxhub-api-proxy service may remain in a crashloop.

This was observed in Cisco DNA Center, while upgrading to
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