Cisco Bug: CSCvv71473 - UCCX 12.5 Snapshot view in Voice CSQ Summary report missing the Longest Call in Queue column
Sep 17, 2020
- Cisco Unified Contact Center Express
Known Affected Releases
Symptom: UCCX 12.5 does not show the Longest Call in Queue column in the snapshot view for Voice CSQ summary report. Documentation for UCCX 12.5 shows this column should be available in the snapshot view: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_12_5/user/guide/uccx_b_unified-ccx-reporting-user-guide-125/uccx_b_unified-ccx-reporting-user-guide-125_chapter_01000.html#reference_1A12ACDB6BB1BA87AE111D6DDBC82DAE Conditions: UCCX 12.5 while running the Voice CSQ summary stock report.
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Bug Details Include
- Full Description (including symptoms, conditions and workarounds)
- Known Fixed Releases
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