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Cisco Bug: CSCvv71216 - FlexFlash SD card goes missing and reappears repeatedly and frequently.

Last Modified

Oct 16, 2020

Products (1)

  • Cisco Unified Computing System

Known Affected Releases

4.0(1d)H

Description (partial)

Symptom:
SD card goes missing to OS.
OS may crash.
...
May see the the SD card controller change designation back and forth.
For instance in ESXi vmhba32 changes path states and the controller returns as vmhba33 in vobd.log.
...
[scsiCorrelator] 28501316us: [vob.scsi.scsipath.add] Add path: vmhba32:C0:T0:L0
[scsiCorrelator] 39950685us: [vob.scsi.scsipath.pathstate.on] scsiPath vmhba32:C0:T0:L0 changed 
[scsiCorrelator] 256364963181us: [vob.scsi.scsipath.add] Add path: vmhba33:C0:T0:L0
[scsiCorrelator] 256365484556us: [vob.scsi.scsipath.add] Add path: vmhba33:C0:T0:L1
[scsiCorrelator] 256365909179us: [vob.scsi.scsipath.add] Add path: vmhba33:C0:T0:L2
[scsiCorrelator] 256366434178us: [vob.scsi.scsipath.add] Add path: vmhba33:C0:T0:L3
[scsiCorrelator] 256366956681us: [vob.scsi.scsipath.add] Add path: vmhba33:C0:T0:L4
[scsiCorrelator] 256367724699us: [vob.scsi.scsipath.pathstate.on] scsiPath vmhba33:C0:T0:L4 
[scsiCorrelator] 256369994369us: [vob.scsi.scsipath.pathstate.on] scsiPath vmhba33:C0:T0:L3 
[scsiCorrelator] 256370888868us: [vob.scsi.scsipath.remove] Remove path: vmhba33:C0:T0:L0
[scsiCorrelator] 256370888974us: [vob.scsi.scsipath.remove] Remove path: vmhba33:C0:T0:L1
[scsiCorrelator] 256370889050us: [vob.scsi.scsipath.remove] Remove path: vmhba33:C0:T0:L2
[scsiCorrelator] 256370889131us: [vob.scsi.scsipath.pathstate.dead] scsiPath vmhba33:C0:T0:L4 
[scsiCorrelator] 256370889171us: [vob.scsi.scsipath.remove] Remove path: vmhba33:C0:T0:L4
[scsiCorrelator] 256370889253us: [vob.scsi.scsipath.pathstate.dead] scsiPath vmhba33:C0:T0:L3 
[scsiCorrelator] 256370889284us: [vob.scsi.scsipath.remove] Remove path: vmhba33:C0:T0:L3
[scsiCorrelator] 256588039857us: [vob.scsi.scsipath.add] Add path: vmhba33:C0:T0:L0
[scsiCorrelator] 256588563838us: [vob.scsi.scsipath.add] Add path: vmhba33:C0:T0:L1
[scsiCorrelator] 256588984593us: [vob.scsi.scsipath.add] Add path: vmhba33:C0:T0:L2
[scsiCorrelator] 256589408812us: [vob.scsi.scsipath.add] Add path: vmhba33:C0:T0:L3
[scsiCorrelator] 256589929814us: [vob.scsi.scsipath.add] Add path: vmhba33:C0:T0:L4
[scsiCorrelator] 256590598998us: [vob.scsi.scsipath.pathstate.on] scsiPath vmhba33:C0:T0:L4 
[scsiCorrelator] 256591372071us: [vob.scsi.scsipath.remove] Remove path: vmhba33:C0:T0:L0
[scsiCorrelator] 256591372157us: [vob.scsi.scsipath.remove] Remove path: vmhba33:C0:T0:L2
[scsiCorrelator] 256591372236us: [vob.scsi.scsipath.remove] Remove path: vmhba33:C0:T0:L1
[scsiCorrelator] 256591372303us: [vob.scsi.scsipath.pathstate.dead] scsiPath vmhba33:C0:T0:L4 
[scsiCorrelator] 256591372344us: [vob.scsi.scsipath.remove] Remove path: vmhba33:C0:T0:L4
[scsiCorrelator] 256591372411us: [vob.scsi.scsipath.remove] Remove path: vmhba33:C0:T0:L3
[scsiCorrelator] 257737626918us: [vob.scsi.scsipath.add] Add path: vmhba33:C0:T0:L0
[scsiCorrelator] 257738049543us: [vob.scsi.scsipath.add] Add path: vmhba33:C0:T0:L1
[scsiCorrelator] 257738574559us: [vob.scsi.scsipath.add] Add path: vmhba33:C0:T0:L2
[scsiCorrelator] 257739299681us: [vob.scsi.scsipath.add] Add path: vmhba33:C0:T0:L3
[scsiCorrelator] 257739824565us: [vob.scsi.scsipath.add] Add path: vmhba33:C0:T0:L4
[scsiCorrelator] 257740294092us: [vob.scsi.scsipath.pathstate.on] scsiPath vmhba33:C0:T0:L4 
[scsiCorrelator] 257742274953us: [vob.scsi.scsipath.pathstate.on] scsiPath vmhba33:C0:T0:L3 
[scsiCorrelator] 257744276803us: [vob.scsi.scsipath.pathstate.on] scsiPath vmhba33:C0:T0:L2 
[scsiCorrelator] 257745476961us: [vob.scsi.scsipath.remove] Remove path: vmhba33:C0:T0:L0
[scsiCorrelator] 257745477041us: [vob.scsi.scsipath.remove] Remove path: vmhba33:C0:T0:L1
[scsiCorrelator] 257745477120us: [vob.scsi.scsipath.pathstate.dead] scsiPath vmhba33:C0:T0:L3 
[scsiCorrelator] 257745477153us: [vob.scsi.scsipath.remove] Remove path: vmhba33:C0:T0:L3
[scsiCorrelator] 257745477235us: [vob.scsi.scsipath.pathstate.dead] scsiPath vmhba33:C0:T0:L2 
[scsiCorrelator] 257745477265us: [vob.scsi.scsipath.remove] Remove path: vmhba33:C0:T0:L2
[scsiCorrelator] 257745477348us: [vob.scsi.scsipath.pathstate.dead] scsiPath vmhba33:C0:T0:L4 
[scsiCorrelator] 257745477386us: [vob.scsi.scsipath.remove] Remove path: vmhba33:C0:T0:L4
[scsiCorrelator] 263513681413us: [vob.scsi.scsipath.add] Add path: vmhba33:C0:T0:L0
[scsiCorrelator] 263514105165us: [vob.scsi.scsipath.add] Add path: vmhba33:C0:T0:L1
[scsiCorrelator] 263514730648us: [vob.scsi.scsipath.add] Add path: vmhba33:C0:T0:L2
[scsiCorrelator] 263515255518us: [vob.scsi.scsipath.add] Add path: vmhba33:C0:T0:L3
[scsiCorrelator] 263515475913us: [vob.scsi.scsipath.add] Add path: vmhba33:C0:T0:L4
[scsiCorrelator] 263516044191us: [vob.scsi.scsipath.pathstate.on] scsiPath vmhba33:C0:T0:L4 
[scsiCorrelator] 263518520184us: [vob.scsi.scsipath.pathstate.on] scsiPath vmhba33:C0:T0:L3 
[scsiCorrelator] 263520619782us: [vob.scsi.scsipath.pathstate.on] scsiPath vmhba33:C0:T0:L2 
[scsiCorrelator] 263523975672us: [vob.scsi.scsipath.pathstate.on] scsiPath vmhba33:C0:T0:L1 
[scsiCorrelator] 263527375896us: [vob.scsi.scsipath.pathstate.on] scsiPath vmhba33:C0:T0:L0 
[scsiCorrelator] 28445316us: [vob.scsi.scsipath.add] Add path: vmhba32:C0:T0:L0
[scsiCorrelator] 39890438us: [vob.scsi.scsipath.pathstate.on] scsiPath vmhba32:C0:T0:L0 changed
...
vmkernel.log will show
cpu20:2097711)VMW_SATP_LOCAL: satp_local_updatePath:813: Failed to update path "vmhba32:C0:T0:L0" state. Status=Failure
cpu7:2097711)VMW_SATP_LOCAL: satp_local_updatePath:813: Failed to update path "vmhba32:C0:T0:L0" state. Status=Failure
cpu7:2097711)VMW_SATP_LOCAL: satp_local_updatePath:813: Failed to update path "vmhba32:C0:T0:L0" state. Status=Failure
cpu1:2097711)VMW_SATP_LOCAL: satp_local_updatePath:813: Failed to update path "vmhba32:C0:T0:L0" state. Status=Failure
cpu24:2097711)VMW_SATP_LOCAL: satp_local_updatePath:813: Failed to update path "vmhba32:C0:T0:L0" state. Status=Failure
cpu0:2097711)VMW_SATP_LOCAL: satp_local_updatePath:813: Failed to update path "vmhba32:C0:T0:L0" state. Status=Failure

Conditions:
UCS server with SD cards actively used for reads and writes..
...
Server logs show FlexFlash resetting during run time.
kernel:-:<4>CYWB_LOG: CYWB FWLOG (usbapp): USB endpoint 129 reset after SCSI command 28
kernel:-:<4>CYWB_LOG: CYWB FWLOG (usbapp): USB endpoint 1 reset after SCSI command 28
FlexFlash:1667: flex_rack.c:5613:Resetting FF controller, Current Running Firmware version  Major (1.3.2.172) and mod
e (mirror)
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