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Cisco Bug: CSCvv69957 - Unable to add supervisor in SPOG if OU contains forward slash in name

Last Modified

Sep 30, 2020

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases

12.0(1) 12.5(1)

Description (partial)

Symptom:
Unable to add supervisor in SPOG if OU contains forward slash in name.
We get below error.
Username: there must be an existing active directory account under the selected domain"

Conditions:
If OU name contains forward slash (/) in which supervisor configured.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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  • Known Fixed Releases
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