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Cisco Bug: CSCvv67777 - UCCX: ES02 does not apply fix for CSCvt19771 in 100 agent deployment

Last Modified

Oct 09, 2020

Products (1)

  • Cisco Unified Contact Center Express

Known Affected Releases

12.5(1)

Description (partial)

Symptom:
When applying the ES02 patch to address CSCvt19771, if it does not detect the cloudconnect components running (due to memory restriction on 100 agent deployment) it will not deploy the fix.

In any other deployment (100 w/Cloud Connect or higher) it will detect the service and apply the docker changes.

This patch should apply the fix in all scenarios.

Conditions:
Applying 12.5 ES02 to address CSCvt19771 documented as resolved in 12.5 ES02 while running a 100 Agent system (10 GB vRAM).
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