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Cisco Bug: CSCvv67469 - Lack of DNS response causing callhome MTS messages being stuck

Last Modified

Oct 22, 2020

Products (1)

  • Cisco Nexus 9000 Series Switches

Known Affected Releases

9.3(4)

Description (partial)

Symptom:
While using Callhome and Smart Software Licensing feature, callhome MTS messages can get stuck due to lack of DNS resolution.
Issue can be seen while trying to display running-configuration or any other commands that require information from callhome process like "show callhome".

Conditions:
Callhome and Smart Software Licensing configured on the switch.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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  • Known Fixed Releases
  • Related Community Discussions
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