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Cisco Bug: CSCvv67291 - Service restart details need to be added in Readme and Finesse admin guides

Last Modified

Sep 30, 2020

Products (1)

  • Cisco Finesse

Known Affected Releases

11.6(1)ES10 12.0(1) 12.5(1)

Description (partial)

Symptom:
After set enableExternalNotificationPortAccess values, changes take effect internally. but will show incorrect value after just restart of only Finesse notification service.


admin:utils finesse show_property webservices enableExternalNotificationPortAccess

 The value of property 'enableExternalNotificationPortAccess' is 'true'

admin:utils finesse set_property webservices enableExternalNotificationPortAccess false

Property successfully updated.
Ensure property is updated in all Finesse nodes in the cluster.

Restart Cisco Finesse Notification Service for the changes to take effect:
utils service restart Cisco Finesse Notification Service

admin:utils service restart Cisco Finesse Notification Service
 Don't press Ctrl-c while the service is getting RESTARTED.If Service has not Restarted Properly, execute the same Command Again
Service Manager is running
Cisco Finesse Notification Service[STOPPING]
Cisco Finesse Notification Service[STARTING]
Cisco Finesse Notification Service[STARTED]
admin:utils finesse show_property webservices enableExternalNotificationPortAccess

 The value of property 'enableExternalNotificationPortAccess' is 'true'

Conditions:
Changing enableExternalNotificationPortAccess values in 11.6(1) ES10, 12.0 and 12.5
utils finesse set_property webservices enableExternalNotificationPortAccess
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Bug Details Include

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