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Cisco Bug: CSCvv67042 - Attempting to enable smart licensing generates error

Last Modified

Oct 13, 2020

Products (1)

  • Cisco Policy Suite for Mobile

Known Affected Releases

19.4.0

Description (partial)

Symptom:
The specific errors observed are:
[pool-14-thread-1] ERROR com.cisco.nesla.agent.impl.Utility - unable to save agent information to file: /etc/broadhop/license_sl_data/state.yml
[pool-14-thread-1] DEBUG com.cisco.nesla.agent.impl.Utility - expected NodeEvent, but got <com.fasterxml.jackson.dataformat.yaml.snakeyaml.events.DocumentEndEvent()>

While smarting licensing is enabled, as per show license status, it never saves the correct files in /etc/broadhop and fails to function

Conditions:
Installation of Cisco SmartLicense as per official Cisco documentation as of 2020-09-01
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
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