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Cisco Bug: CSCvv65511 - 40.9 MAC Virtual background disappeared after the upgrade of the Webex desktop app

Last Modified

Sep 27, 2020

Products (1)

  • Cisco Webex Meetings Online

Known Affected Releases

WBS40.9.0

Description (partial)

Symptom:
Virtual background option not available for MAC users with Intel® Core™ i7 CpuGeneration 10

Conditions:
uPhysicalCore = 4
cpu info = Intel® Core™ i7-1068NG7 CPU @ 2.30GHz
CpuModel = i7
CpuGeneration = 1068NG7
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