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Cisco Bug: CSCvv64973 - AnyConnect 4.9 NAM Service unavailable after reboot

Last Modified

Oct 16, 2020

Products (1)

  • Cisco AnyConnect Secure Mobility Client

Known Affected Releases

4.9(1095)

Description (partial)

Symptom:
The Cisco AnyConnect Network Access Manager service is not running after rebooting the PC.

Conditions:
This issue can occur on machines that have Cisco NAM version 4.9.  The problem occurs when an EAP-FAST connection completes authentication succesfully but the overall EAP status is a failure (typically because of authz policy).
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