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Cisco Bug: CSCvv63528 - 20.3 code vmanage is not accepting serial file from PnP portal or sync from smart account fails

Last Modified

Oct 23, 2020

Products (1)

  • Cisco SD-WAN

Known Affected Releases

20.3 20.3.1

Description (partial)

Symptom:
After upgrading to 20.3 code vmanage is not accepting serial file from PnP portal or sync from smart account is failing if chassis number and sudi is different.

Same serial file is working in 19.2.* code.
Example below device details which are added in PnP portal

Example below device details which are added in PnP portal

{"chassis":"FDO2331M42V","SKU":"ISR4331/K9","HWPID":"ISR4331/K9","serial_list":[{"sudi_cert_serial":"0420F94B","sudi_subject_serial":"FDO23300ZMS","HWPID":"ISR4331/K9","sudi_certificate":""}]}

Conditions:
After upgrading to 20.3 code vmanage is not accepting serial file from PnP portal or sync from smart account is failing if chassis number and sudi is different.

this issue comes when in PnP portal additional SUDI is present.
19.2. 18.4* accepts serial file but fails in 20.3 code.
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