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Cisco Bug: CSCvv63112 - Datamover_Bidir, Datamover_Machineinfo and Efe services failing after re-configuring NTP servers.

Last Modified

Sep 18, 2020

Products (1)

  • Cisco Tetration Workload Security

Known Affected Releases


Description (partial)

Datamover_Bidir, Datamover_MachineInfo and Efe services failed. 
Pipelines impacted with high end to end lag.

Verifying on the status of ntpd service on collectorDatamover instances : ntpd service is stopped.
Going to left hand menu -> maintenance -> explore then sending POST action to collectorDatamover-1 with action "service?args=ntpd status" shows the service is stopped.

1/ go to left hand menu -> maintenance -> explore
2/ select POST as action 
3/ enter "collectorDatamover-1" as snapshot host
4/ enter "service?args=ntpd status" as snapshot path. 
5/ click on send

NTP was reconfigured from left hand menu -> company -> cluster configuration with a new set of ntp servers.
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