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Cisco Bug: CSCvv62417 - Messages for existing chats with external users are not syncing automatically on Jabber TMM client

Last Modified

Sep 07, 2020

Products (1)

  • Cisco Jabber for Windows

Known Affected Releases

12.9(0)

Description (partial)

Symptom:
The last messages sent by the external user (while the internal user was not logged into his Jabber client) are never appearing on the chat window for the internal user

Conditions:
- an external user on Webex Teams client and an internal user on the Jabber TMM client. 
- the 2 users are already in conversation
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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