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Cisco Bug: CSCvv62395 - Save and Synchronize operation misbehaviour for Centralized deployment

Last Modified

Oct 23, 2020

Products (1)

  • Cisco Unified Communications Manager IM & Presence Service

Known Affected Releases

12.5(1)

Description (partial)

Symptom:
IMP in the centralized deployment does not sync all information correctly while adding the Remote Telephony cluster in the following scenario:

1. On centralized IMP, Navigate to System > Centralized deployment, add an entry for telephony cluster to sync authz keys, provide wrong credentials intentionally. (Status: Unauthorized)
2. Then, correct the password and press Save and Synchronize again.  (Status changes to Synchronized)
3. Login to Jabber fails with OnLoginError: LERR_CUP_SSOTOKEN_INVALID <27>

Synchronizing the remote keys again does not remediate the situation.

Conditions:
IMP in Centralized deployment
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