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Cisco Bug: CSCvv59798 - Clarify on CVP install guide that hostname and IP address should be configured prior to install

Last Modified

Sep 03, 2020

Products (1)

  • Cisco Unified Customer Voice Portal

Known Affected Releases

11.6 12.0(1) 12.5(1)

Description (partial)

Symptom:
-Customer experiencing issues with informix database or service activation on CVP Reporting server after hostname or IP address change

Conditions:
-Hostname or IP address change of windows server after CVP reporting software was installed.
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