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Cisco Bug: CSCvv59535 - Unable to delete user when it has associations in the o_auth_tokens tabl

Last Modified

Sep 22, 2020

Products (1)

  • Cisco Smart Software Manager

Known Affected Releases

NA

Description (partial)

Symptom:
When trying to delete an On-Prem User through the Users widget via the Admin Portal, the user may face the error message: "undefined method `merge!' for #<ServiceResponse:0x00007fe80d06e7d8>"

Conditions:
The issue occurs when a user that is being deleted has o_auth_tokens rows associated with the user in the database.
This problem was detected on On-Prem 8-202006 upgraded from version 7 that was upgraded from version 6.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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