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Cisco Bug: CSCvv59298 - Jabber needs function to not check the "DefaultIMApp" registry entry with multiple IM clients

Last Modified

Sep 03, 2020

Products (1)

  • Cisco Jabber for Windows

Known Affected Releases


Description (partial)

Jabber throws the following error:
Cisco Jabber "Microsoft Office integration error.  Please reinstall Cisco Jabber to restore Office integration.  Error Code: CJ:4000:1000"

Outlook integration continues to work even though the error is thrown.

Only occurs with multiple IM clients being installed and Jabber is not set as the default IM app in the following registry key:

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Bug Details Include

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