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Cisco Bug: CSCvv58874 - Find and List Chat room GUI shows columns messed up(shifted randomly)

Last Modified

Oct 16, 2020

Products (1)

  • Cisco Unified Communications Manager IM & Presence Service

Known Affected Releases


Description (partial)

Find and List Chat room report is not displayed correctly

1. Under Persistent Chat Database Assignment, click on Report tab.
2. GUI redirects to Find and List Chat Rooms Page.
3. Click on find to list all chat rooms.
4. The columns are jumbled and shifted.

The cause of the issue is that one or more rooms were created with a comma (,) in the description.
When the list of rooms and their descriptions are retrieved for the report, the comma in the room description is not escaped and is treated as a separator.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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