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Cisco Bug: CSCvv57003 - Platform Manager shows duplicate entries for all UC Apps synced from SDR post 12.5SU2 upgrade

Last Modified

Sep 10, 2020

Products (1)

  • Cisco Hosted Collaboration Solution (HCS)

Known Affected Releases

12.5(1)SU2

Description (partial)

Symptom:
Platform manager inventory shows duplicate entries for all existing UC applications synced from SDR. This can be seen on page "Platform Manager>Inventory".

And on triggering UC App sync from "Platform Manager>Administration>UC Applications Synchronisation" page, the sync fails for all the servers.

Conditions:
The issue is seen Post upgrade to HCMF 12.5 SU2 from earlier releases If the box had the Plaform Manager's inventory populated using SDR sync before the upgrade.
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