Preview Tool

Cisco Bug: CSCvv57003 - Platform Manager shows duplicate entries for all UC Apps synced from SDR post 12.5SU2 upgrade

Last Modified

Sep 10, 2020

Products (1)

  • Cisco Hosted Collaboration Solution (HCS)

Known Affected Releases


Description (partial)

Platform manager inventory shows duplicate entries for all existing UC applications synced from SDR. This can be seen on page "Platform Manager>Inventory".

And on triggering UC App sync from "Platform Manager>Administration>UC Applications Synchronisation" page, the sync fails for all the servers.

The issue is seen Post upgrade to HCMF 12.5 SU2 from earlier releases If the box had the Plaform Manager's inventory populated using SDR sync before the upgrade.
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.