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Cisco Bug: CSCvv56681 - PCA CallRateExceeded alarm description shows (%) when SNMP poll value shows hard count

Last Modified

Sep 02, 2020

Products (1)

  • Cisco Prime Collaboration

Known Affected Releases

12.1SP4

Description (partial)

Symptom:
PCA's call rate exceeded configurable alert text shows (%) when PCA is SNMP polling a hard count value:

Alarm Description:
CallRateExceeded::State=unacknowledged;Component=CUBE-X.X.X.X;Threshold Value(%)=20;Violation Value(%)=102;
Description=CallRateExceeded

SNMP polling information:
OID - cvCallRate
OID # - 1.3.6.1.4.1.9.9.63.1.3.11.3
Use/Operation - Number of calls connected during the last monitoring period duration.

Conditions:
None
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  • Full Description (including symptoms, conditions and workarounds)
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