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Cisco Bug: CSCvv55166 - ThinPro 7.1 and 6.2 cant install downloaded cisco_wvdi_client-39.3.0.288709.i386.deb Webex Meeting f

Last Modified

Sep 07, 2020

Products (1)

  • Cisco Webex Meetings Online

Known Affected Releases

WBS40.8.0

Description (partial)

Symptom:
}user can't get software Cisco Webex Meetings for VDI plugin installed on Thiin PRO 7.1 OR Thin Pro 6.2

Following Error:
root@REG-4027593:~# dpkg -i cisco_wvdi_client-39.3.0.288709.i386.deb
Selecting previously unselected package cisco-wvdi-client:i386.
(Reading database ... 89337 files and directories currently installed.)
Preparing to unpack cisco_wvdi_client-39.3.0.288709.i386.deb ...
Unpacking cisco-wvdi-client:i386 (39.3.0.288709) ...
dpkg: dependency problems prevent configuration of cisco-wvdi-client:i386:
cisco-wvdi-client:i386 depends on libqt4-opengl.
cisco-wvdi-client:i386 depends on libapr1.
cisco-wvdi-client:i386 depends on libaprutil1.
cisco-wvdi-client:i386 depends on libjpeg62.
cisco-wvdi-client:i386 depends on libxss1.
cisco-wvdi-client:i386 depends on libxv1.

dpkg: error processing package cisco-wvdi-client:i386 (--install):
dependency problems - leaving unconfigured
Errors were encountered while processing:
cisco-wvdi-client:i386
root@REG-4027593:~#
--------------------------------------------------------------------------------------------------------------------
On Thinpro 6.2

root@REG-4027836:~# dpkg -i cisco_wvdi_client-39.3.0.288709.i386.deb
Selecting previously unselected package cisco-wvdi-client.
(Reading database ... 78832 files and directories currently installed.)
Preparing to unpack cisco_wvdi_client-39.3.0.288709.i386.deb ...
Unpacking cisco-wvdi-client (39.3.0.288709) ...
dpkg: dependency problems prevent configuration of cisco-wvdi-client:
cisco-wvdi-client depends on libqt4-opengl.
cisco-wvdi-client depends on libapr1.
cisco-wvdi-client depends on libaprutil1.
cisco-wvdi-client depends on libjpeg62.
cisco-wvdi-client depends on libxss1.
cisco-wvdi-client depends on libxv1.

dpkg: error processing package cisco-wvdi-client (--install):
dependency problems - leaving unconfigured
Errors were encountered while processing:
cisco-wvdi-client
root@REG-4027836:~#

Conditions:
Thiin Pro without previously instaled WebEx meeting client for VDI
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