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Cisco Bug: CSCvv54865 - ENH: App Sync failure logging needs to be more verbose for Rsync failures.

Last Modified

Aug 31, 2020

Products (1)

  • Sourcefire Defense Center

Known Affected Releases

6.5.0 6.6.0

Description (partial)

Symptom:
From 6.5+ version , by default during the HA sync we use Rsync for optimization. However in case of failure the reason printed in the logs are not sufficient to determine the root cause sometimes.

Most common seen error is the following:

From State                 To State                   Reason

==========================================================================

00:47:57 CEST Aug 20 2020

App Sync                   Disabled                   CD App Sync error is rsync based file retrieval failed with exit code10

However there can be multiple reasons for this but the current logging in system does not give sufficient information to get root cause.

Conditions:
FTD in HA with 6.5+ code.
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