Guest

Preview Tool

Cisco Bug: CSCvv54635 - WxCC 1.0 - Queue precedence - Priority sorting issue

Last Modified

Sep 28, 2020

Products (1)

  • Cisco Webex Contact Center

Known Affected Releases

unspecified

Description (partial)

Symptom:
When sorting the priority of Queue Precedence from ascending to descending or vice versa, the sorting is happening based on the 1st digit.
Example: If the priority is set in ascending order:

Q1 = 25
Q2 = 30
Q3 = 3
Q4 = 35
Q5 = 40
Q6 = 4
Q7 = 5
Q8 = 55

Example: Vice versa for descending:

Q8 = 55
Q7 = 5
Q6 = 4
Q5 = 40
Q4 = 35
Q3 = 3
Q2 = 30
Q1 = 25

Conditions:
When sorting the priority of Queue Precedence from ascending to descending or vice versa, the sorting should happen based on the value of the priority and not based on the first digit.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.