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Cisco Bug: CSCvv53842 - Network Binding order corruption, result private and public IP got interchanged in t_machine_Address

Last Modified

Sep 22, 2020

Products (1)

  • Cisco Packaged Contact Center Enterprise

Known Affected Releases

12.0(1)

Description (partial)

Symptom:
SPOG inventory page in PG and rogger the version is not dispalying and Alrets thrown in logs.

Conditions:
Steps:
Public and private NW order wrong in PGA and Rogger A.
That made the t_machine_address wrong info.
After we corrected the config according to document also the ceeadmin still failing with Diagversion exception.

Rogger A
MachijneAddressedID     MachineHostID.     AddressType.             IPAddress
5044                                 5026                      1                          10.29.1.101
5030                                5026                     2                           10.90.29.101
 
PG A
5045                                 5032                      1                           10.29.1.151
5036                                 5032                      2                           10.90.29.151
 
 
Troubleshooting done:
 
Now the NIC order is changed as per document, which fixed the addresstype and updated the ip accordingly.  But the MachineaddressID already got generated and the mapping is wrong. i.e Lower value should be for public Ip in the normal scenario.
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