Cisco Bug: CSCvv53842 - Network Binding order corruption, result private and public IP got interchanged in t_machine_Address
Sep 22, 2020
- Cisco Packaged Contact Center Enterprise
Known Affected Releases
Symptom: SPOG inventory page in PG and rogger the version is not dispalying and Alrets thrown in logs. Conditions: Steps: Public and private NW order wrong in PGA and Rogger A. That made the t_machine_address wrong info. After we corrected the config according to document also the ceeadmin still failing with Diagversion exception. Rogger A MachijneAddressedID MachineHostID. AddressType. IPAddress 5044 5026 1 10.29.1.101 5030 5026 2 10.90.29.101 PG A 5045 5032 1 10.29.1.151 5036 5032 2 10.90.29.151 Troubleshooting done: Now the NIC order is changed as per document, which fixed the addresstype and updated the ip accordingly. But the MachineaddressID already got generated and the mapping is wrong. i.e Lower value should be for public Ip in the normal scenario.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.
Bug Details Include
- Full Description (including symptoms, conditions and workarounds)
- Known Fixed Releases
- Related Community Discussions
- Number of Related Support Cases