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Cisco Bug: CSCvv53728 - Cannot link users existing in Dirsync Organization.

Last Modified

Sep 09, 2020

Products (1)

  • Cisco Webex Teams

Known Affected Releases


Description (partial)

When attempting to Link a user from Site Admin to Control Hub receives a "Failed" error. 

Can reproduce the issue with specific users by following the steps below:

1. Go to Site Admin > User Management > Link with Control Hub
2. Search for user to Link
3. Select "Invite" 
4. The error "Failed" will appear

Must have DirSync (DirectoryConnector) enable for the Organization
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