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Cisco Bug: CSCvv53656 - Unity Connection Call Handler Traffic Report not dumping "Total Calls" per hour

Last Modified

Aug 31, 2020

Products (1)

  • Cisco Unity Connection

Known Affected Releases


Description (partial)

Unity Connection Serviceability >> Tools >> Reports >> Call Handler Traffic Report.

When running a "Call Handler Traffic Report"  the column "Total Calls" does not contain the total number of calls per hour, just the total calls per day.

Collected the same report in CUC 8.x and the column "Total Calls" contain the calls per hour correctly.

Tested with CUC 10.x and 11.x where the "Total Calls" per hour are not dumped into the reports.
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