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Cisco Bug: CSCvv53307 - PCCE not correctly validate CPU speed

Last Modified

Aug 31, 2020

Products (1)

  • Cisco Packaged Contact Center Enterprise

Known Affected Releases


Description (partial)

HW model HPE Synergy 480 Gen10, as per compatibility matrix supported, it is 2.5 GHZ speed, but based on the doc Caveated Support for VMware CPU Reservations and Distributed Resource Scheduler ( it is expected 99.75% can retun value for speed, it is expected behaviour. CCEAdmin code also needs to be adjust to handle this value.

000000124: Aug 24 2020 13:10:10.072 +0300: %CCBU_http-bio- %[ deploymentType: The virtual machine host properties are invalid. [layoutResults=[VMLayoutResult[layoutName=PCCE_SPEC, isValid=false, results=[ESX Server: sideA
ESX Server Properties Valid: false

Found CPU Speed: 2.49
Found CPU Family: Intel(R) Xeon(R) Gold 6248 CPU @ 2.50GHz

PCCE deployment
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