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Cisco Bug: CSCvv52443 - Allow CUCM Caller ID (Display and ASCII DIsplay) values to accept more than 30 characters.

Last Modified

Aug 31, 2020

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

11.5(1.18900.98)

Description (partial)

Symptom:
When configuring directory numbers with "Display (Caller ID)" and "ASCII Display (CALLER ID)" in CUCM under "Directory Number Configuration" settings, the system only allows to input 30 characters. 

Conditions:
This is expected behavior as documented in the help pages of the Directory Number configuration:

Display (Internal Caller ID)

Leave this field blank to have the system display the extension.

Use a maximum of 30 characters. Typically, use the user name or the directory number (if using the directory number, the person receiving the call may not see the proper identity of the caller).

Setting applies only to the current device unless you check the check box at right (Update Shared Device Settings) and click the Propagate Selected button. (The check box at right displays only if other devices share this directory number.)

ASCII Display (Internal Caller ID)
	
This field provides the same information as the Display (Internal Caller ID) field, but you must limit input to ASCII characters. Devices that do not support Unicode (internationalized) characters display the content of the ASCII Display (Internal Caller ID) field.

Setting applies only to the current device unless you check the check box at right (Update Shared Device Settings) and click the Propagate Selected button. (The check box at right displays only if other devices share this directory number.) 

This enhancement request is to request the value to be changed from 30 to 45 characters.
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