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Cisco Bug: CSCvv51601 - Control Hub Troubleshooting not showing some information for user's Webex meeting

Last Modified

Aug 31, 2020

Products (1)

  • Cisco Webex Meetings Online

Known Affected Releases

WBS40.10.0

Description (partial)

Symptom:
Control Hub Troubleshooting doesn't show all client information for user during Webex Meeting.

Conditions:
Using USB-C or Bluetooth headset that doesn't have mic volume control on Mac which causes audio engine to drop invalid data when it's sent from the client to Webex.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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