Guest

Preview Tool

Cisco Bug: CSCvv51439 - SHA's of outgoing mails are listed under pending list of Incoming Messages

Last Modified

Oct 05, 2020

Products (1)

  • Cisco Email Security Appliance

Known Affected Releases

13.0.0-392

Description (partial)

Symptom:
3 SHA256 stay in list of "Pending Analysis Requests" on GUI even status of analysis is complete.
Those SHA's of outgoing mails are listed under pending list of Incoming Messages.

Conditions:
Files are pending for file analysis but already uploaded by other organisation, file stay in the list even after file analysis is complete(fort his issue CSCvv49728 is filed)

Moreover, mails for those files are outgoing mail but somehow  those SHA are in the pending list of Incoming Messages.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.