Guest

Preview Tool

Cisco Bug: CSCvv50228 - Video quality issues on Citrix session

Last Modified

Sep 18, 2020

Products (1)

  • Cisco Webex Meetings Online

Known Affected Releases

unspecified

Description (partial)

Symptom:
Users are experiencing quality issues where their video show in green/pink in color bars.
The web camera we are running through a Citrix session.

Conditions:
Disabled High Definition - issue persists
Updated graphics & camera drivers - issue persists
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.