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Cisco Bug: CSCvv50041 - getServiceProfile returns empty <serviceProfileInfo/> tag if Video Conferencing Portal unassigned

Last Modified

Oct 08, 2020

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

12.5(1.10000.22)

Description (partial)

Symptom:
getServiceProfile returns empty <serviceProfileInfo/> tag if Video Conferencing Portal is unassigned.  The other <serviceProfileInfo> tags in the response include a populated <profileName> tag (e.g. 'Directory Profile') even if unassigned.

Conditions:
The 'Video Conference Scheduling Portal Profile' option is unassigned for the service profile
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