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Cisco Bug: CSCvv50000 - On Agent PG MM, SIP Dialer does not receive Dialer extension from Agent PG thereby cutting CR2

Last Modified

Sep 07, 2020

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases


Description (partial)

Dialer cuts CR2 for few calls on initiating Agent PG MM where Dialer extension is not available.

Mostly observed in Predictive and Preview calls.
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Bug Details Include

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