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Cisco Bug: CSCvv49753 - WSA sends alerts to: alerts@ironport.com although Autosupport disabled and it not part of the Conf

Last Modified

Oct 09, 2020

Products (1)

  • Cisco Web Security Appliance

Known Affected Releases

11.7.1-020 11.7.1-049 12.0.1-334

Description (partial)

Symptom:
System logs showing that WSA tries to send Alert emails to :alerts@ironport.com although it's not part of the configured emails.

- In system logs we will see that the WSA tried to send the alert two times , first to the configured email under : alert configuration , then its followed by : alerts@ironport.com

Tue Aug 18 12:13:24 2020 Info: Internal SMTP system attempting to send a message to admin@lab.local with subject 'Info <System> xxxxxx 
Tue Aug 18 12:13:25 2020 Info: Internal SMTP system attempting to send a message to alerts@ironport.com with subject 'Info <System> wxxxxxx

Conditions:
Default configuration
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Bug Details Include

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