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Cisco Bug: CSCvv49580 - RIS IntraCluster device request should prioritize ccm nodes first in the cluster.

Last Modified

Aug 26, 2020

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

10.5(3.18765.11) 11.5(1.18000.176) 12.5(0.98333.372)

Description (partial)

Symptom:
The RIS Device reply is getting timed out if it happens to be mega cluster and 30 secs RIS Client Timeout is not sufficient to get the device status from all the nodes.

Conditions:
Customer relaying on SOAP realtime request to get the device status from a mixed cluster having more than 10 nodes.
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