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Cisco Bug: CSCvv48469 - UCCE 12.5(1) Release Notes and SRND Need to state ES4 is mandatory for new Shared Lines Feature

Last Modified

Sep 08, 2020

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases

12.5(1) 12.5(1)ES

Description (partial)

Symptom:
Getting error messages on client desktop and have other audio issues when doing hold/retrieve/transfer/conference and other 3rd party requests when logged in using a shared line extension.

Conditions:
Using shared lines with UCCE 12.5(1).
Do not have ES 4 installed.

Readme and SRND doesn't state ES4 is mandatory.
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