Cisco Bug: CSCvv48469 - UCCE 12.5(1) Release Notes and SRND Need to state ES4 is mandatory for new Shared Lines Feature
Sep 08, 2020
- Cisco Unified Contact Center Enterprise
Known Affected Releases
Symptom: Getting error messages on client desktop and have other audio issues when doing hold/retrieve/transfer/conference and other 3rd party requests when logged in using a shared line extension. Conditions: Using shared lines with UCCE 12.5(1). Do not have ES 4 installed. Readme and SRND doesn't state ES4 is mandatory.
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