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Cisco Bug: CSCvv48170 - CCX stock report execution takes more than 10mins - require Stored Proc optimisation

Last Modified

Aug 25, 2020

Products (1)

  • Cisco Unified Contact Center Express

Known Affected Releases

12.5(1)SU0.1

Description (partial)

Symptom:
CCX stock reports taking greater than 7min for weekly reports is a concern and that requires stored procedure optimisations and/or any other optimisations on CCX database to minimize the overhead while working the growing number of records.

Conditions:
After 100BHCC load run for more than 3 days ,  we see the report execution takes more than 10mins and as a result it gets timed out (since the default timeout was changed to 3mins by CUIC module in 12.5 release)
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