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Cisco Bug: CSCvv48051 - Deleted organizations are still visible under Partner Portal

Last Modified

Oct 07, 2020

Products (1)

  • Cisco Webex Teams

Known Affected Releases

unspecified

Description (partial)

Symptom:
- Partner org admin deletes an organization from Partner Portal at /partner/customers
- After the deletion, the organization still remained under the Partner Portal
- On attempt to create a new organization with the same name, error occurs

Conditions:
From Partner portal, the org admin used the trash-bin icon for deleting the org. After a deletion attempt was made, the org was still visible in the customers list. The delete button was still there and the customer was able to click on delete a second time. The second deletion resulted in an error 409 for deletion. 

The delete request removed the org from ATLAS, however the data still remained in the back-end. The WX site cleanup have failed.
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