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Cisco Bug: CSCvv47787 - R10 | Delayed Threshold alerts are triggering for Longest Time In Queue

Last Modified

Sep 20, 2020

Products (1)

  • Cisco Webex Contact Center

Known Affected Releases

unspecified

Description (partial)

Symptom:
In WxCC, the threshold alerts for Longest Time In Queue are triggered with delay

Conditions:
In WxCC, threshold alerts for Longest Time In Queue are triggered with delay and hence the email and SMS are received with delay

This is intermittent in nature
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