Guest

Preview Tool

Cisco Bug: CSCvv45031 - Confusing app name in WebEx client and Webex Desktop App (WDA)

Last Modified

Sep 12, 2020

Products (1)

  • Cisco Webex Meetings Online

Known Affected Releases

unspecified

Description (partial)

Symptom:
Confusing app name in WebEx client and Webex Desktop App (WDA)

Conditions:
When opening the client about version and WDA version, both of them show the app name as "Cisco Webex Meetings". 

But in some times, they are in different versions. 

This is confusing customers on how to track their installed app versions.  
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.