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Cisco Bug: CSCvv44815 - Not able to access the FXOS GUI and DME service is in failed state

Last Modified

Aug 26, 2020

Products (1)

  • Cisco ASA 5500-X Series Firewalls

Known Affected Releases

2.6(1)

Description (partial)

Symptom:
++After a power outage. Not able to run any commands on FXOS and no GUI access as well.
++Observed that DME service is in failed state on FXOS. No DME cores are observed, can't generate the show-tech from FXOS.
++Not able to re-image the chassis because of this error:
switch(boot)# init system
This command is going to erase your startup-config, licenses as well as the contents of your bootflash:.
Do you want to continue? (y/n) [n] y
fdisk: cannot open /dev/sda: No such device or address
/isanboot/sbin/init-system: line 144: [: -gt: unary operator expected There is a problem with the flash device. It could not be initialized

Conditions:
++ Power outage caused this issue and DME is in failed state.
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