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Cisco Bug: CSCvv44678 - Secure Call Monitoring and Recording Setup document update

Last Modified

Aug 25, 2020

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

11.5(1.10000.70)

Description (partial)

Symptom:
The below Snippet is missing in CUCM 11.5 and is there in CUCM 12.5


The system does not support secure or nonsecure recording on authenticated phones.

Unified Communications Manager supports call recording for authenticated calls while using a nonsecure recorder. For calls with a secure call recorder, recording is allowed only if the recorder supports SRTP fallback, so that the media stream to the recorder falls back to RTP.

To record calls that use authenticated phones:

    Set the Authenticated Phone Recording, a Cisco CallManager service parameter, to Allow Recording. In this case, the call will be authenticated, but the connection to the recording server is unauthenticated and unencrypted.

    Ensure that the Cluster SIPOAuth Mode field a Cisco CallManager enterprise parameter, is set to Enabled.


Ref :

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/security/12_5_1/cucm_b_security-guide-1251/cucm_b_security-guide-1251_chapter_010010.html#CUCM_RF_AE445033_00


https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/security/11_5_1_SU1/secgd/cucm_b_security-guide-1151su1/cucm_b_security-guide-1151su1_chapter_010001.html

Conditions:
The below Snippet is missing in CUCM 11.5 and is there in CUCM 12.5


The system does not support secure or nonsecure recording on authenticated phones.

Unified Communications Manager supports call recording for authenticated calls while using a nonsecure recorder. For calls with a secure call recorder, recording is allowed only if the recorder supports SRTP fallback, so that the media stream to the recorder falls back to RTP.

To record calls that use authenticated phones:

    Set the Authenticated Phone Recording, a Cisco CallManager service parameter, to Allow Recording. In this case, the call will be authenticated, but the connection to the recording server is unauthenticated and unencrypted.

    Ensure that the Cluster SIPOAuth Mode field a Cisco CallManager enterprise parameter, is set to Enabled.


Ref :

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/security/12_5_1/cucm_b_security-guide-1251/cucm_b_security-guide-1251_chapter_010010.html#CUCM_RF_AE445033_00


https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/security/11_5_1_SU1/secgd/cucm_b_security-guide-1151su1/cucm_b_security-guide-1151su1_chapter_010001.html
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