Guest

Preview Tool

Cisco Bug: CSCvv43934 - Feature Request: Separate error message for failed login to ISE

Last Modified

Aug 26, 2020

Products (1)

  • Cisco DNA Center

Known Affected Releases

DNAC1.3.3.6

Description (partial)

Symptom:
Cisco DNA Center/ISE failed integration throws the generic error message, "Unable to connect to ISE. Minimum supported versions are 2.4P7/2.6P1 or above."  It was later found that the root cause was ISE had changes to password complexity rules, which made the previous login passwords that were used for adding to Cisco DNA Center invalid.

This request is for a separate or clearer error message to be thrown in the UI to identify when the problem is due to login credentials failure instead of version mismatch.

Conditions:
Observed In Cisco DNA Center 1.3.3.6, integrated with ISE 2.6 patch 6.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.