Guest

Preview Tool

Cisco Bug: CSCvv43755 - CVP v11.5 Calls Fail Due to channel does not exist Exception Error

Last Modified

Sep 02, 2020

Products (1)

  • Cisco Unified Customer Voice Portal

Known Affected Releases

11.5(1)

Description (partial)

Symptom:
call fails in CVP Call server

CVP servers encountered VRU flaps starting. The VRU pim flaps were in high in numbers like 30000 in couple of days
Eventually it lead to the issue between Call server and Vxml server channel does not exist scenario.

Conditions:
a.  CVP calls fail and PG PIM is flapping.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.