Guest

Preview Tool

Cisco Bug: CSCvv43164 - Traceback: ASASM module traceback and reload on DATAPATH on snp_svcmod_heart_beat_timeout_cb

Last Modified

Sep 04, 2020

Products (1)

  • Cisco ASA 5500-X Series Firewalls

Known Affected Releases

9.8(4.10)

Description (partial)

Symptom:
Trying to upgrade the ASA-SM in failover from 9.4.4 to 9.8.4(10) Interim. The ASA-SM is on CISCO7609-S (R7000) running software version 15.3.
On doing "write memory" on the Primary Active unit after configuring the boot image the secondary ASA-SM reloaded automatically

Conditions:
ASASM upgrade to 9.8.4(10) Interim from 9.4.4
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.