Guest

Preview Tool

Cisco Bug: CSCvv42083 - PCCE-ECE 12.0 SPOG page doesn't have a scroll bar to list all Quick Responses created

Last Modified

Aug 25, 2020

Products (1)

  • Cisco Enterprise Chat and Email

Known Affected Releases

12.0(1) 12.0(1)ES3 12.0(1)ES4

Description (partial)

Symptom:
ECE Gadget within PCCE SPOG page doesn't provide a scroll bar, to list all the Quick responses created. On a single page, it lists about 16 of them only.

Tested in Lab, same issue seen on version 12.0, but works fine in version 12.5

In this scenario, there are more than 40 quick responses created for chat, but unable to view all due to this limitation.

Conditions:
PCCE 12.0 with ECE 12.0
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.